After downloading the update my wii u just stuck on updating for 16 hours , the download process was clean but then, while installing the circle stopped spinning at 42% i tried to be patience because i know you cant turn of the wii u while update is in progress but after 16 hours nothing was working,i tried calling nintendo support but for the whole day the phone just had a bussy tone, so i finally decided to unplug it and plug it back again, to my surprise it did updated the system , it shows as 4.1.0 but it freezes randomly at any moment , it lasted 3 hours at one point ,playing nintendoland , then it freezed like 6 times en 10 min, so something is definetly not working, i dont live in the US i live in Dominican Republic in the caribean , so sending the unit to nintendo is nearly imposible for me, and i just go my wii u yesrterday after waiting for almost two week since i needed to wait for a familiar who was coming from the us to bring it to me. All i wanted us to update the **** thing and play :/, now im going throug this and i dont have any idea on what could i do,all i did was unbox the system,turn it on and update and that happened, and no, shooting down the router did not fix the wii u stuck at updating, power cycle the unit did not work either on the freeze problem and since it shows that i supdated there is no way to try it again, so im wondering that waiting for a next update could solve the problem since im actually able to update it.
Im very disapointed in here with Nintendo, a 300$ unit should not just get stuck during a update which is critical for the system for no reason,now im stuck with this with replacing it not being an option, any suggestion will be very apreaciate it or any contac from Nintendo. Is there any way to reinstall the os or redo de update?
thank you anyone who is willing to give an advice.